# SealReply: Website live chat for small teams that follows up with visitors after the chat

> SealReply is live chat software for small teams that run a website, including company sites, online stores and SaaS products. A chat button sits in the corner of the site, and your team answers visitors in real time from a browser dashboard. When no one can reply, the widget asks the visitor for an email, and interested visitors can be marked as leads with a follow-up time and reminder. The page also shows who is on the site right now, the pages and searches that brought them, and lets you greet them in one click. Chat history is stored encrypted, and the widget is added with one line of code on WordPress, Shopify or any HTML site. SealReply is free with no time limit and needs no payment details, and the iPhone and Android apps notify your phone the moment a visitor writes. Messages in other languages are translated, and you can export your chats at any time.

Canonical: https://indielaunch.dev/products/sealreply
Last updated: 2026-11-09

|  | SealReply |
| --- | --- |
| Website | https://www.sealreply.com |
| Pricing | Freemium |
| Platforms | Web |
| Categories | SaaS, Marketing, Customer Support |
| Based in | United States |
| Launched | 2026-11-09 |
| Made by | sealreply-dy9r78p7 |

SealReply is live chat software for small teams that run a website, including company sites, online stores and SaaS products. A chat button sits in the corner of the site, and your team answers visitors in real time from a browser dashboard. When no one can reply, the widget asks the visitor for an email, and interested visitors can be marked as leads with a follow-up time and reminder. The page also shows who is on the site right now, the pages and searches that brought them, and lets you greet them in one click. Chat history is stored encrypted, and the widget is added with one line of code on WordPress, Shopify or any HTML site. SealReply is free with no time limit and needs no payment details, and the iPhone and Android apps notify your phone the moment a visitor writes. Messages in other languages are translated, and you can export your chats at any time.

## Features

- **Real-time website chat**: Visitors chat with the team from a website widget; staff answer from a browser workspace.
- **Visitor context and tracking**: See current page, visit history, traffic source, search terms when available, and visitor language.
- **Lead follow-up reminders**: Mark leads, assign owners, set follow-up times, and receive reminders when action is due.
- **Team routing and collaboration**: Automatically assign conversations, transfer chats, add internal notes, and set team limits.
- **Encrypted conversation storage**: Messages and files are encrypted before storage; transmission uses HTTPS and each customer has a separate key.
- **API and Webhooks**: From the Starter plan, new conversations and messages can be pushed to external systems with verifiable signatures.

## Pricing

| Plan | Price | Includes |
| --- | --- | --- |
| Free | ¥0 | Free website chat for one website and one operator.; 1 support seat; 1 website; 300 conversations per month; 30-day chat history; 100 MB file storage; No credit card required |
| Starter | ¥128 / month | For small teams that need to capture and follow up on inquiries.; 3 support seats; 2 websites; 2,000 conversations per month; 180-day chat history; 2 GB file storage; API and Webhooks |
| Professional | ¥268 / month | For turning inquiries into trackable leads and measuring results.; 10 support seats; 5 websites; 10,000 conversations per month; 365-day chat history; Real-time chat translation; Remove SealReply branding |
| Business | ¥688 / month | For larger teams, sites, and conversation volumes.; 30 support seats; 20 websites; 50,000 conversations per month; 365-day chat history; Real-time chat translation; 50 GB file storage |

## FAQ

### Can SealReply be used for free?

Yes. The Free plan has no time limit and requires no credit card or payment information. New workspaces also receive a 14-day Professional trial.

### How is SealReply installed?

Copy the embed code from the workspace and paste it into the website. WordPress, Shopify, and any HTML website are supported.

### Can multiple support agents work together?

Yes. Invite colleagues to the workspace, then assign conversations automatically or manually, transfer chats, and add internal notes.

### Does SealReply work in a mobile app?

Yes. A chat-page link can be opened in an in-app browser or WebView. The site mentions examples for iOS, Android, Flutter, and React Native.

### Are chat records encrypted?

Messages and files are encrypted before storage, each customer uses a separate key, and communication uses HTTPS. The site describes this as server-side encryption.

### Which plans include real-time translation?

Professional and Business include real-time chat translation. Free and Starter do not include it.

### What happens when no agent is available?

The widget can show a message form during off-hours or when nobody is online, tell visitors when staff will return, and notify the team by email.

### Can data be exported or deleted?

All plans can export chat records as CSV or JSON. Owners and administrators can also export or delete a visitor’s data and close the workspace permanently.

Tags: live chat, website chat, customer support

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