Refund Policy

If we don't approve your Premium launch, we refund the payment in full. We'll tell you why it wasn't approved.

Once a Premium launch is approved and live, it isn't refundable. A Premium launch is a one-time payment for a place on the board and a dofollow link; it doesn't add votes, and it doesn't guarantee any amount of traffic or ranking.

Ads are one-time purchases that don't renew automatically. Prices are shown before checkout and locked once you pay.

If we remove an ad because it is illegal, adult, gambling-related or misleading before it has run its course, we refund the unused portion. Once an ad is live, it isn't refundable otherwise. If you booked several weeks or several banners and something wasn't delivered, tell us and we'll refund what wasn't.

If you were charged twice, charged for something that wasn't delivered because of a fault on our side, or charged in error, we refund it in full. Email us and we'll sort it out.

Email hello@indielaunch.dev from the address you used at checkout, with the product or ad name and, if you have it, your receipt from Dodo Payments. We reply within 5 business days.

Payments are processed by Dodo Payments, the merchant of record. Approved refunds go back to the original payment method, and your bank or card provider usually takes 5 to 10 business days to show it. Sales tax or VAT added at checkout is refunded along with the payment.

If you believe you were charged in error, please email us before opening a dispute with your bank. It is usually quicker, and we'll fix it directly.